Spin Pilot: Shared Micromobility Study

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Based on recommendations from the City of Greeley’s 2045 Transportation Plan, the city has launch a pilot for community members to rent shared e-scooters and e-bikes provided by a business vendor in downtown Greeley and surrounding areas.

During the 12-month pilot program, which launched October 2024, the public will be able to rent these shared micromobility devices using the Spin mobile app. The devices will be operable throughout a Pilot Micromobility Zone.

The micromobility study will help city leaders evaluate this new transportation option and the business license program. The findings from the pilot will be brought to City Council to discuss and identify future, long-term plans for micromobility in Greeley, Colorado.


Spin Selected as Pilot Share Micromobility Provider

The City of Greeley selected Spin, a leading private micromobility vendor, to provide and maintain communal e-scooters and e-bikes for the program. Riders can easily access vehicles through the Spin mobile app, which allows users to locate, rent and pay for rides. The mobile app will also provide instructions on where to ride and park, as well as how to report customer service requests.

Download the Spin app to check out a vehicle and start your trip. Need help? Spin manages all customer service issues related to their fleet vehicles. Email greeleyops@spin.pm, use the app, or contact Spin customer service at 1-888-249-9698. Email is Spin's preferred form of customer service communication.

Visit our Frequently Asked Questions page to learn more about paying for and using Spin vehicles.


Pilot Study Goals

This page will be active throughout the course of the pilot program so community members can share feedback on their experience with shared e-bikes and e-scooters.

The study is designed to evaluate:

  • Options for residents to access shared-use micromobility.
  • Impacts of shared-use micromobility businesses on public space.
  • The effectiveness of impact mitigation strategies.
  • The performance of evolving transportation modes.
  • Any necessary pilot business license amendments needed for a long-term agreement.

City staff will bring collected data and feedback to City Council for review during the last quarter of the program.

Based on recommendations from the City of Greeley’s 2045 Transportation Plan, the city has launch a pilot for community members to rent shared e-scooters and e-bikes provided by a business vendor in downtown Greeley and surrounding areas.

During the 12-month pilot program, which launched October 2024, the public will be able to rent these shared micromobility devices using the Spin mobile app. The devices will be operable throughout a Pilot Micromobility Zone.

The micromobility study will help city leaders evaluate this new transportation option and the business license program. The findings from the pilot will be brought to City Council to discuss and identify future, long-term plans for micromobility in Greeley, Colorado.


Spin Selected as Pilot Share Micromobility Provider

The City of Greeley selected Spin, a leading private micromobility vendor, to provide and maintain communal e-scooters and e-bikes for the program. Riders can easily access vehicles through the Spin mobile app, which allows users to locate, rent and pay for rides. The mobile app will also provide instructions on where to ride and park, as well as how to report customer service requests.

Download the Spin app to check out a vehicle and start your trip. Need help? Spin manages all customer service issues related to their fleet vehicles. Email greeleyops@spin.pm, use the app, or contact Spin customer service at 1-888-249-9698. Email is Spin's preferred form of customer service communication.

Visit our Frequently Asked Questions page to learn more about paying for and using Spin vehicles.


Pilot Study Goals

This page will be active throughout the course of the pilot program so community members can share feedback on their experience with shared e-bikes and e-scooters.

The study is designed to evaluate:

  • Options for residents to access shared-use micromobility.
  • Impacts of shared-use micromobility businesses on public space.
  • The effectiveness of impact mitigation strategies.
  • The performance of evolving transportation modes.
  • Any necessary pilot business license amendments needed for a long-term agreement.

City staff will bring collected data and feedback to City Council for review during the last quarter of the program.

Have a question about micromobility? Ask the team!

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  • Share Greeley is considered to have most of its population rating in the lower class level, where 30% or more of household incomes are spent on bills and necessities. This is why an abundance of home units of massive proportion have been flooding the city (instead of making currently available homes affordable). My question is, if we are all poor, then how are we going to pay for these rentals? on Facebook Share Greeley is considered to have most of its population rating in the lower class level, where 30% or more of household incomes are spent on bills and necessities. This is why an abundance of home units of massive proportion have been flooding the city (instead of making currently available homes affordable). My question is, if we are all poor, then how are we going to pay for these rentals? on Twitter Share Greeley is considered to have most of its population rating in the lower class level, where 30% or more of household incomes are spent on bills and necessities. This is why an abundance of home units of massive proportion have been flooding the city (instead of making currently available homes affordable). My question is, if we are all poor, then how are we going to pay for these rentals? on Linkedin Email Greeley is considered to have most of its population rating in the lower class level, where 30% or more of household incomes are spent on bills and necessities. This is why an abundance of home units of massive proportion have been flooding the city (instead of making currently available homes affordable). My question is, if we are all poor, then how are we going to pay for these rentals? link

    Greeley is considered to have most of its population rating in the lower class level, where 30% or more of household incomes are spent on bills and necessities. This is why an abundance of home units of massive proportion have been flooding the city (instead of making currently available homes affordable). My question is, if we are all poor, then how are we going to pay for these rentals?

    Tonia asked 8 days ago

    Thank you for asking this question, Tonia! We know affordability is on the minds of many folks across Greeley. 

    Spin is a private business and sets its own rates. The company includes several features in its rates model specifically designed to help with affordability, including passes for regular riders and discounts for university students and government employees. In addition, they offer a program called Spin Access, which offers a 70% discount to users with an income at or below 150% of the Federal Poverty Guidelines (around $48,500 for a single household).

    You can read more about the rates and different pass types and discounts on our Frequently Asked Questions page. And you can read more about applying for Spin Access here.

  • Share Hey there! I was looking at the map, and it looks like Wiley Roots Brewing is just outside of the Pilot Zone. Will there be any updates to the map to be more inclusive to all of the Greeley businesses? on Facebook Share Hey there! I was looking at the map, and it looks like Wiley Roots Brewing is just outside of the Pilot Zone. Will there be any updates to the map to be more inclusive to all of the Greeley businesses? on Twitter Share Hey there! I was looking at the map, and it looks like Wiley Roots Brewing is just outside of the Pilot Zone. Will there be any updates to the map to be more inclusive to all of the Greeley businesses? on Linkedin Email Hey there! I was looking at the map, and it looks like Wiley Roots Brewing is just outside of the Pilot Zone. Will there be any updates to the map to be more inclusive to all of the Greeley businesses? link

    Hey there! I was looking at the map, and it looks like Wiley Roots Brewing is just outside of the Pilot Zone. Will there be any updates to the map to be more inclusive to all of the Greeley businesses?

    MM asked 28 days ago

    Thanks for asking! The pilot zone was chosen based on a couple factors, one being a high-use area for short trips and existing infrastructure. Another factor was evaluating the safety of micromobility vehicles crossing the railroad tracks during the pilot. As a safety precaution we stopped the pilot zone before it crossed the tracks, which is why Wiley is outside the riding zone.

    When it comes time to explore a long-term micromobility program, if we proceed, we'll be eager to expand the zone based on findings from the pilot study and ensure infrastructure can support safe usage in all areas.

    In the meantime, if you visit the Pilot Zone Map, you can drop a pin on areas where you'd like expanded service in the future.

  • Share What are the plans for a east-west corridor on the north side of Greeley? Now the major routes are 10th st, busniess 34, and Hwy 34... on Facebook Share What are the plans for a east-west corridor on the north side of Greeley? Now the major routes are 10th st, busniess 34, and Hwy 34... on Twitter Share What are the plans for a east-west corridor on the north side of Greeley? Now the major routes are 10th st, busniess 34, and Hwy 34... on Linkedin Email What are the plans for a east-west corridor on the north side of Greeley? Now the major routes are 10th st, busniess 34, and Hwy 34... link

    What are the plans for a east-west corridor on the north side of Greeley? Now the major routes are 10th st, busniess 34, and Hwy 34...

    RingNeck asked 7 months ago

    The Shared Micromobility Pilot Project will not be adding new major routes or infrastructure directly to the City of Greeley but rather adding shared micromobility vehicles on a pilot basis in the pilot area.

    As far as recommended corridors for shared micromobility devices to ride on in that area during the duration of the pilot, staff will recommend that devices ride on bikeways such as 8th or 13th Streets going East/West. Please visit www.greeleybikes.com for additional information regarding the city’s bikeways.

    To find additional information regarding the city’s major plans regarding infrastructure, our staff would encourage you to review the City of Greeley’s 2045 Transportation Master Plan. This TMP includes a Master Street Plan in Chapter 7 as well as a Multimodal Network Plan in Chapter 9. These chapters highlight the following 10-year projects to add or improve 319 miles of sidewalks, trails, bike facilities, and streets, primarily on the north side of Greeley going East/West:

    • 10th Street
    • 4th Street
    • The Number Ditch 3 Trail
    • The Poudre Trail Extension


    Related infrastructure and mobility projects live on Speak Up Greeley you may be interested in include: 

  • Share What is being done to support individuals who want to use their own e-bikes and scooters in Greeley? We need infrastructure like charging stations and secure storage lockers! Allowing more forms of transportation is great but we shouldn't have to only be dependent on big corporation rentals. The biggest hesitation people have with buying and using these expensive bikes and scooters themselves is they are afraid it will be stolen. We should have secure bike and scooter lockers around major shopping centers, UNC, and downtown. And a registration and recovery program with the police department so you can find and get your bike back if a theft does happen. The other big hesitation people have is safety of course, having to share streets with cars. We need to have more fully connected, protected multi-use paths. If there's a "bike path" that has dozens of side street turns for cars within a mile and doesn't actually get you all the way to the store but instead just dumps you off to navigate a giant scary intersection across the 34 with only a tiny, broken sidewalk to separate you from a highway, it's really scary and discouraging (I'm looking at you 35th Ave..) on Facebook Share What is being done to support individuals who want to use their own e-bikes and scooters in Greeley? We need infrastructure like charging stations and secure storage lockers! Allowing more forms of transportation is great but we shouldn't have to only be dependent on big corporation rentals. The biggest hesitation people have with buying and using these expensive bikes and scooters themselves is they are afraid it will be stolen. We should have secure bike and scooter lockers around major shopping centers, UNC, and downtown. And a registration and recovery program with the police department so you can find and get your bike back if a theft does happen. The other big hesitation people have is safety of course, having to share streets with cars. We need to have more fully connected, protected multi-use paths. If there's a "bike path" that has dozens of side street turns for cars within a mile and doesn't actually get you all the way to the store but instead just dumps you off to navigate a giant scary intersection across the 34 with only a tiny, broken sidewalk to separate you from a highway, it's really scary and discouraging (I'm looking at you 35th Ave..) on Twitter Share What is being done to support individuals who want to use their own e-bikes and scooters in Greeley? We need infrastructure like charging stations and secure storage lockers! Allowing more forms of transportation is great but we shouldn't have to only be dependent on big corporation rentals. The biggest hesitation people have with buying and using these expensive bikes and scooters themselves is they are afraid it will be stolen. We should have secure bike and scooter lockers around major shopping centers, UNC, and downtown. And a registration and recovery program with the police department so you can find and get your bike back if a theft does happen. The other big hesitation people have is safety of course, having to share streets with cars. We need to have more fully connected, protected multi-use paths. If there's a "bike path" that has dozens of side street turns for cars within a mile and doesn't actually get you all the way to the store but instead just dumps you off to navigate a giant scary intersection across the 34 with only a tiny, broken sidewalk to separate you from a highway, it's really scary and discouraging (I'm looking at you 35th Ave..) on Linkedin Email What is being done to support individuals who want to use their own e-bikes and scooters in Greeley? We need infrastructure like charging stations and secure storage lockers! Allowing more forms of transportation is great but we shouldn't have to only be dependent on big corporation rentals. The biggest hesitation people have with buying and using these expensive bikes and scooters themselves is they are afraid it will be stolen. We should have secure bike and scooter lockers around major shopping centers, UNC, and downtown. And a registration and recovery program with the police department so you can find and get your bike back if a theft does happen. The other big hesitation people have is safety of course, having to share streets with cars. We need to have more fully connected, protected multi-use paths. If there's a "bike path" that has dozens of side street turns for cars within a mile and doesn't actually get you all the way to the store but instead just dumps you off to navigate a giant scary intersection across the 34 with only a tiny, broken sidewalk to separate you from a highway, it's really scary and discouraging (I'm looking at you 35th Ave..) link

    What is being done to support individuals who want to use their own e-bikes and scooters in Greeley? We need infrastructure like charging stations and secure storage lockers! Allowing more forms of transportation is great but we shouldn't have to only be dependent on big corporation rentals. The biggest hesitation people have with buying and using these expensive bikes and scooters themselves is they are afraid it will be stolen. We should have secure bike and scooter lockers around major shopping centers, UNC, and downtown. And a registration and recovery program with the police department so you can find and get your bike back if a theft does happen. The other big hesitation people have is safety of course, having to share streets with cars. We need to have more fully connected, protected multi-use paths. If there's a "bike path" that has dozens of side street turns for cars within a mile and doesn't actually get you all the way to the store but instead just dumps you off to navigate a giant scary intersection across the 34 with only a tiny, broken sidewalk to separate you from a highway, it's really scary and discouraging (I'm looking at you 35th Ave..)

    CR asked 7 months ago

    Thank you for your comments and suggestions. The City of Greeley is working on several projects impacting electric bike and scooter owners in conjunction to the Shared Micromobility Pilot. Our team is aware of challenges facing bicycle securement and charging for private ebike owners, and we will incorporate your suggestions as potential next steps for our team. 

    The City of Greeley recently kicked off a Mobility Development Planning effort that includes the creation of mobility hubs throughout the community as well as recommended policy changes to better include all types of mobility as the City of Greeley grows. This could include better, more comprehensive bicycle parking and charging to meet the needs of evolving electric micromobility (ebikes/escooters). Our team would encourage you to participate in the upcoming public engagement efforts of the Mobility Development Plan and stay up to date with the project on its Speak Up Greeley page.

    On the safety side of the discussion, the recently adopted Greeley on the Go Transportation Master Plan has prioritized improving safety of all road users and investing in multimodal mobility options. This plan outlines the next steps for the city’s transportation system, including investments in the bicycle network. 35th Avenue, for example, is a Tier 1 Priority Corridor listed as a 10-year multimodal project. 

    As a next step from this planning process, the city is undergoing a Vision Zero Plan to prioritize on-street investments with the goal of reducing traffic related fatalities and serious injuries. (Stay tuned for a Speak Up Greeley page on this project soon!)

    The city has also been pursuing various grant opportunities to improve mobility for all users in the community including the SS4A Demonstration grant for citywide traffic calming as well as targeted intersection improvements along 35th Ave. For new development, the city is moving away from on-street bike lanes and prioritizing shared-use, off-street paths for bicycles and pedestrians. We have applied for funding which would begin building a network of protected bicycle lanes. Future grant efforts will target enhancing low-stress bicycle and walking networks.

    A few big projects related to both streets, trails and mobility that you may be interested in include: 

    Thank you again for reaching out and joining the conversation about these changes coming to Greeley!

  • Share Has the ability of a motorized pedestrian to safely travel through the area been assessed fully? on Facebook Share Has the ability of a motorized pedestrian to safely travel through the area been assessed fully? on Twitter Share Has the ability of a motorized pedestrian to safely travel through the area been assessed fully? on Linkedin Email Has the ability of a motorized pedestrian to safely travel through the area been assessed fully? link

    Has the ability of a motorized pedestrian to safely travel through the area been assessed fully?

    cowtownloud asked 10 months ago

    Thank you for your question. Our team has been working to assess the impacts of a shared micromobility program on the community and propose appropriate strategies to mitigate any negative impacts.

    During the pilot program, staff recommends that the program implement the best-known industry standards to reduce conflicts between transportation facility users such as those using motorized mobility devices and those using shared micromobility devices. Staff-recommended impact mitigation strategies include:

    • Providing street corrals to park devices in high-traffic locations; 
    • Requiring any operator to have appropriate fleet maintenance, relocation, redistribution and removal;
    • Requiring any operator to provide adequate customer service and support, including the ability to report devices parked inappropriately; 
    • Requiring devices to be parked in ways do not impede others’ ability to access sidewalks, roadways and bicycle lanes; and 
    • Requiring users to take a safety quiz prior to renting a shared micromobility device.

     

    Additionally, users riding any micromobility device are required to follow Municipal Traffic Code regulations

    If you have any feedback for how to mitigate impacts to motorized pedestrians to safely share public facilities with shared micromobility devices and riders, please do not hesitate to provide additional feedback to our Mobility Services team at hanna.johnson@greeleygov.com

Page last updated: 14 Nov 2024, 11:52 AM